FIVE STAR HOTEL FOR CATS
We don’t just claim to be Five Star rated, we really are! Under the new DEFRA regulations we’ve been judged to meet the Higher Standard set by the Government and Chiltern District Council have rated us as a Five Star Establishment. There is good reason for that – we have put an extreme amount of thought into what it takes to provide a top quality home-from-home experience. Our aim is to enable you to have peace of mind leaving your cats with us while you enjoy your time away. It all starts with our knowledge and love of cats. We’re a family run business – not a franchise – and our family have been long term cat owners. We understand that it can be initially unsettling for your cat to adjust to its new surroundings as well as it being a worry for the owner to leave them somewhere unknown for the first time. So we’ve designed our suites to be more than 50% larger than the standard laid down by the Government and they all have wonderful, relaxing views over woodland or countryside. Our cat hotel is as close to home as we can make it. We provide play sessions and encourage your cat to partake in grooming using soft, real hair bristle brushes – if they will allow – and work to get to know your cat’s individual characteristics as all cats are unique and require looking after in different ways. Why not book an appointment to visit and take a look for yourself!
PHOTOS INCLUDED FREE!
Because we know you’d like to be able to see how your cat is getting along, we take photos and video and send it to you while you’re away.
ALL INCLUSIVE RATES
We don’t believe in charging for providing stimulation for your cat. We include regular play sessions throughout the day which will keep your cat interested and occupied.
5* RATED BY CHILTERN DISTRICT COUNCIL
We’re honoured to be one of only two catteries so far in Chiltern to be awarded a Five Star (Higher Standard) rating under the stringent new DEFRA guidelines
SUPERSIZED SUITES
We set out to make sure that Lily’s Retreat offers the best quality accommodation in the area. So, we designed our suites to be more than 50% larger than the minimum standard laid down by Government regulations.
BESPOKE CARE FOR SENSITIVE CATS
We have many cats that take to cattery life like the proverbial duck to water, others can however take time to adapt.
BEAUTIFUL LOCATION, STUNNING VIEWS
Lily’s Retreat is situated amongst 15 acres of beautiful countryside with woodland views. It’s an instantly relaxing and away-from-it-all location.
TESTIMONIALS
Don’t take our word for it, see what our amazing customers have to say:
My cats love Lily’s Retreat and always come home happy and settled- we have regular updates and photos when we are away which makes it even more special -would thoroughly recommend it!
Kerry R
We have 2 very special cats Asal and Oscar. We also have to travel extensively for work. Since moving from Bristol to Beaconsfield, Asal and Oscar have stayed at Lily’s Retreat 3 times. They have settled in quickly and have really loved their stays. We have received regular emails with photos and videos of the two of them.
Pooneh R
Cats were very relaxed here, lovely place and people!
Kathie T
We are so thankful to have found this wonderful 5* retreat. Our cat Cookie stayed here for two weeks. She is 8 and has never stayed at a cattery before. She is a very shy cat who doesn’t normally seek out human contact. Jan not only coaxed her out of her shell but also spotted a medical problem that Cookie is now getting treatment for. Since her return home she is now a very affectionate cat. Thankyou Lily’s Retreat, Cookie can’t wait to return to your spotless and extremely comfortable cat hotel.
Lynne P
We left our cat Jerry at Lily´s for a few days over the summer holidays for the first time and were certainly not disappointed. The quality of the ´suites´were excellent being both large and very clean. Lily´s were kind enough to send us updates about Jerry´s welfare including photos which were highly appreciated. All in all we were extremely happy to find out about this cattery and hope to use it again in the future.
Thank you so much for looking after Jerry and the lovely pictures you sent. We are delighted to have found such a splendid place for our demanding cat.
Jane R
Thank you so much for taking such good care of Sam and Lilah over the last week – they’ve never come home so relaxed and content, so I know they were happy staying with you!
Emily H
We have just collected Gracie from her second stay at Lily’s. Gracie was a CP cat and is my world! I hate leaving her! But I know she is in the best care, with all here individual little quirks attended to! Receiving lots of photos of her while we are away really does put my mind at ease. It’s so lovely to see what she’s up to while we’re on holiday, knowing she is receiving fuss and attention. Thank you so much for caring for her. I know we’ll be back!
Katharine S
A massive thank you to Louise and her team for looking after my 3 cats whilst I was away on holiday, they have come home looking great and very happy. It was lovely to receive regular updates with photos and videos.
Plenty of toys and cat trees to keep my active boy amused, would highly recommend to anyone that is looking for a luxury retreat for their cats
Abbie D
5 star Cat Hotel – beautiful surroundings – spotlessly clean pens & great interaction to keep my very active Russian Blue stimulated. He came home very happy & relaxed – would highly recommend
Jayne M
Both our kittens were very happy there. One kitten was recovering from an operation and Louise could not have been more helpful and kind to accommodate him. I felt confident that they were both being very well looked after
Sian H
What a fantastic find! Five star review with five star facilities. Couldn’t fault this cat hotel and if I was a cat I’d definitely choose to stay. Louise has so much patience and gives all the cats the attention they need. This hotel is something special for our furry friend to stay whilst we’re away
Jacqueline P
I just wanted to thank you Louise and team at Lily’s Retreat for the care and attention our cats received on their little holiday recently at your premises. We had used a previous company but our cats seemed very subdued on collection but not this time! Snowflake and Chocolate can’t wait for their next holiday. Many thanks and definitely a 5 star service.
Don O
So pleased with the quality of this cat hotel! I was apprehensive leaving our Willow for 3 weeks but it was like a pampering holiday for her. Having visits for playtime and brushing 5 times a day she was happy and healthy when we picked her up. An extra amazing bonus was getting emails a few times a week with photos and videos, really lovely for my daughter’s peace of mind. It’s a bit more than the standard cattery but well worth it. Thanks to Louise and all the family at Lily’s 🙂
Laura H
Twinkle just spent 5 days at Lily’s Luxury Retreat and I couldn’t be happier. It’s been a while since she had to stay in a cattery but she settled in strait away; I received regular updates with photos and videos which was a very nice touch. Lovely space provided, very clean – really could not fault it in anyway. Have re booked.
Joanna G
Jane